Terms and Conditions And GDPR Statement

Subject to the following Membership Conditions, Members will be entitled to unlimited use of MACPool facilities, based on their membership category, standard booking conditions, and program availability.  Membership cannot be transferred to another person.

I confirm that I have provided accurate contact details. Should these details change, it is my responsibility to inform MACPool to update their records, so I can be correctly contacted when required or in the case of emergency.

 I also understand that MACPool will store this information for the membership scheme and relating marketing campaigns, including becoming a MACEL member and will not be shared with any other party.

Should a member leave or take an extensive break from MACPool’s membership programme, I understand that the data, including records of payment and usage, will be kept no longer than required by UK-GDPR.

1. Membership is only valid for MACPool, which is operated by Mid-Argyll Community Enterprise Ltd.
2. This is a recurring monthly payment which will be taken from your bank on the anniversary of your original payment in monthly installments. Membership must be taken out for a minimum of 3 months. If Members wish to terminate their agreement or cancel their recurring payment, they must provide MACPool with one month’s prior written notice by emailing: admin@macpool.org.uk.
3. MACPool shall not be obliged to provide refunds for periods when membership has not been used.
4. Where specific sessions/classes are fully booked, Members will be placed on a waiting list or offered the opportunity to book an alternative class.
5. Members must adhere to all programming arrangements, including the opening and closure dates/times of the MACPool (which may vary from time to time).
6. Management reserves the right to cancel or change classes/sessions as needed.
7. No refunds will be given if any facility, session, or class is unavailable or cannot be attended.
8. All members must check in at the reception before each visit.
9. Direct Debit charges for membership will be reviewed at the end of each calendar year. New membership prices will be announced and applied in January of each year.
10. All charges for swimming activities/classes will be reviewed at the end of each calendar year. New prices for swimming activities/classes will be announced and applied in January of each year.
11. Adult Swim only memberships are to be used in any public sessions. Family Fun or Toddler Time sessions will allow only the membership user access. Any other participants will need to pay accordingly. If session requires a booking, a booking needs to be made. 
12. Full Access members will have access to all public sessions and all classes. Booking is required for all classes.
13. Family Membership includes 2 adults and 2 children. Names for each member must be provided. Children under 8 years old must be accompanied by an adult. Membership can be used individually. Memberships are to be used in public, Family Fun and Toddler Time sessions. If session requires a booking, a booking needs to be made. 
14. Child Memberships are to be used in public sessions (except Adult Only and 50+ sessions) and  Family Fun sessions. If session requires a booking, a booking needs to be made. 
15. Management reserves the right to modify these Membership Conditions at their absolute discretion.
16. Management reserves the right to revoke membership if the booking system or any of the Membership Conditions are misused or abused.
17. Lost cards will be replaced at the charge of £5.00 per card.
18. Verbal and/or physical abuse towards MACPool staff will not be tolerated.